SmmStone Terms & Conditions Agreement

Don't place another order (on this platform or other websites) while you have an open order on a specific link. In this case, it is not possible to follow up when a problem occurs.

If you input the wrong link or in the wrong format, your order will be automatically placed in the completed status and the charged amount will not be returned to your balance.

If you place an order for a prohibited topics (explained on general provisions of user agreement), your order status might be changed to completed but your order will be rejected on the platform and the service fee will be deducted from your account balance. Note that this order cannot be tracked or refunded.

Only services with cancellation option can be cancelled under the conditions described on mentioned service. Otherwise, it is not possible to cancel that order unless the order itself is completed or canceled automatically. Also, note that the slow completion of each service is not considered a reason for you to cancel it.

All the information in the description of the service (Start time, Speed & etc) is an estimate. It may change or have fluctuations at the time of placing your order due to unforeseen circumstances and limitations of that social media network.

Consider that any notification or update in the status of the services, notified on the SmmStone platform or Telegram information @SmmStone_update channel, takes precedence over the current description of the service, and it should be taken into consideration with higher priority.

1. If there is a cancel button for the selected service or if this feature exists in the description of that service, you can request to cancel the order.
2. If the order is not completed within the time specified in the service description, you can request to cancel and reund through the ticket. Note that channel update notifications are part of the service description. In this case, the amount made will be deducted from the charge amount and the rest will be returned to your balance. Please note that you must register your request before completing the order.
3. If the order was made incorrectly and the specifications of the service received are different from the service you have chosen, you can request cancellation and refund. Execution speed, start time and drop rate are not among these specifications.
4. If your support request in the ticket for that order remains unanswered for more than 24 hours, you can request that the order be canceled and the charge amount returned to your balance.
5. If the link entered for placing the order is wrong or you change your link after placing the order, your order will be corrupted on the server. This order is automatically placed in the status of completed or canceled without completion. But the charge amount may not be returned to your account. It is not possible to track these orders. So try to check the link before placing the order and don't change it until the order is complete. This also applies to orders with a long delivery time, such as Telegram autoviews.
6. If you place multiple orders from similar services for a specific link at the same time, your orders may be automatically canceled or completed. In this case, the charge amount may not be returned to your balance and these orders cannot be tracked. Make sure you don't have more than one active order from the same service for a particular link. Let the first order complete and then place the next order.
7. The waiting time for canceling your order is up to 12 hours from the time of registration. If your order is completed on the server before this time, it will not be possible to refund.
8. The request to cancel the order due to low speed or delay in the start time is valid only when this delay has not been notified to you in the service description or information channels.
9. Cancellation request for delay in start time is valid only when your order is in processing or pending status. Otherwise, the cancellation request will not be considered.
10. If you make a mistake when placing an order, for example, enter the wrong link or choose the wrong service, it is not possible to cancel the order.
11. The allowed time to protest the existence of mistakes in the specifications and quality of service for your order is up to 6 hours after the final status of the order (canceled or partial or completd). Your requests will not be processed after this deadline.
12. Any cancellation or refund request must be accompanied by complete documentation. Without submitting the documents, it will not be possible to review the application.
13. It is the user's responsibility to register similar and multiple orders for a specific link, as well as to register orders for links on other websites, as well as to register orders for unauthorized sources. It is not possible to follow up or request support for these orders.

1. Refills will not compensate for your previous(earlier) follower/member/like/subscriber/... drops. For a high start count, refilling may not work well.
2. If your current follower/member/like/subscriber/... is less than the start count registered for the order, the refill will be disabled.
3. If auto-refill or services that have a refill button don't work, just give us a ticket and submit your documents.
4. Some services have two types of drop guarantee (refills). guarantee with a time limit (7 days, 14 days, etc.) and a guarantee with an amount limit (up to 5 times the order amount or up to 10 times the order amount). Pay attention to the service description.
5. When a service has a guarantee, the order's start, not its completion, is used to determine how many warranty days are left.In other words, if you use a service with a 3-day guarantee and it takes longer than 3 days to complete your order for any reason, the drop may occur during the order and before it is completed, and the website will not be responsible for it. .Each service's description includes a time estimate for processing orders. Additionally, telegram channel updates and other information regarding modifications to the status and quality of services are included in the description of those services and are given a higher priority. So please pay attention to our service descriptions and notifications before placing an order.
6. At least 24 hours must have passed from the finish of the order in order to request a refill.
7. To place a reorder for a link, first let its previous refill complete.

If a group or channel uses Hebrew in the name or content, Telegram has rigorous policies in place. Your order might not be completed if it is placed for one of these channels or groups. Ask us questions before placing an order for them.

1. If a group or channel uses Hebrew in the name or content, Telegram has rigorous policies in place. Your order might not be completed if it is placed for one of these channels or groups. Ask us questions before placing an order for them.
2. There is an estimated drop rate for each service. Low shedding ranges from 5 to 20%, medium shedding ranges from 20 to 50, and excessive shedding ranges from 5 to 100%. But bear in mind that they are only estimations and could alter based on your channel or account, as well as the state of social networks and other factors. The information about the drop is only an estimate and guess based on the service's past performance, and as a result, the website disclaims any responsibility for the accuracy of this estimate.

As an important part of the SmmStone Ecosystem, SmmStone mainly serves as a global online platform for Digital Marketing Assets, and provides Users with a Social Media Marketing platform, technical services and other Digital Assets-related services. As further detailed in Article 3 below, Users must register and open an account with SmmStone, and deposit Digital Assets into their account prior to Social Media Marketing.

Although SmmStone has been committed to maintaining the accuracy of the information provided through SmmStone Services, SmmStone cannot and does not guarantee its accuracy, applicability, reliability, integrity, performance or appropriateness, nor shall SmmStone be liable for any loss or damage that may be caused directly or indirectly by your use of these contents. The information about SmmStone Services may change without notice, and the main purpose of providing such information is to help Users make independent decisions. SmmStone does not provide investment or consulting advice of any kind, and is not responsible for the use or interpretation of information on SmmStone or any other communication medium. All Users of SmmStone Services must understand the risks involved in Digital Marketing, and are recommended to exercise prudence and marketing responsibly within their own capabilities.

a. Registration

All Users must apply for a SmmStone Account at (https://SmmStone.com/signup) before using SmmStone Services. When you register a SmmStone Account, you must provide the information identified in this paragraph 3 or otherwise as requested by SmmStone, and accept these Terms, the Privacy Policy, and other SmmStone Platform Rules. SmmStone may refuse, in its discretion, to open a SmmStone Account for you. You agree to provide complete and accurate information when opening a SmmStone Account, and agree to timely update any information you provide to SmmStone to maintain the integrity and accuracy of the information. Each User (including natural person, business or legal entity) must maintain only one main account at any given time.

b. Eligibility

By registering to use a SmmStone Account, you represent and warrant that: (i) as an individual, you are at least 18 or are of legal age to form a binding contract under applicable laws; (ii) as an individual, legal person, or other organization, you have full legal capacity and sufficient authorizations to enter into these Terms; (iii) you have not been previously suspended or removed from using the SmmStone Platform or the SmmStone Services; (iv) you do not have an existing SmmStone Account; (v) if you act as an employee or agent of a legal entity, and enter into these Terms on their behalf, you represent and warrant that you have all the necessary rights and authorizations to bind such legal entity and to access and use the SmmStone Platform and SmmStone Services on behalf of such legal entity; and (vi) your use of the SmmStone Platform and the SmmStone Services will not violate any and all laws and regulations applicable to you or the legal entity on whose behalf you are acting, including but not limited to regulations on anti-money laundering, anti-corruption, and counter-terrorist financing.

Please note that there are legal requirements in various countries which may restrict the products and services that SmmStone Operators can lawfully provide. Accordingly, some products and services and certain functionality within the SmmStone Platform may not be available or may be restricted in certain jurisdictions or regions or to certain users. You shall be responsible for informing yourself about and observing any restrictions and/or requirements imposed with respect to the access to and use of the SmmStone Platform and the SmmStone Services in each country from which the SmmStone Platform and the SmmStone Services are accessed by you or on your behalf. SmmStone Operators reserve the right to change, modify or impose additional restrictions with respect to the access to and use of the SmmStone Platform and/the SmmStone Services from time to time at their discretion at any time without prior notification.

c. User Identity Verification

Your registration of an account with SmmStone will be deemed your agreement to provide required personal information for identity verification. Such information will be used to verify Users’ identity, identify traces of money laundering, terrorist financing, fraud and other financial crimes through SmmStone, or for other lawful purposes stated by SmmStone. We will collect, use and share such information in accordance with our Privacy Policy. In addition to providing such information, you agree to allow us to keep a record of that information during the period for which your account is active and within one (1) year after your account is closed, in compliance with global industry standards on data storage. You also authorize us to conduct necessary investigations directly or through a third party to verify your identity or protect you and/or us from financial crimes, such as fraud. The information we require to verify your identity may include, but is not limited to, your name, email address, contact information, phone number, username, government-issued ID, date of birth, and other information collected during account registration. When providing the required information, you confirm it is true and accurate. AFTER REGISTRATION, YOU MUST ENSURE THAT THE INFORMATION IS TRUE, COMPLETE, AND TIMELY UPDATED WHEN CHANGED. IF THERE ARE ANY GROUNDS FOR BELIEVING THAT ANY OF THE INFORMATION YOU PROVIDED IS INCORRECT, FALSE, OUTDATED OR INCOMPLETE, SmmStone RESERVES THE RIGHT TO SEND YOU A NOTICE TO DEMAND CORRECTION, DIRECTLY DELETE THE RELEVANT INFORMATION, AND, AS THE CASE MAY BE, TERMINATE ALL OR PART OF SmmStone SERVICES WE PROVIDE FOR YOU. IF WE ARE UNABLE TO REACH YOU WITH THE CONTACT INFORMATION YOU PROVIDED, YOU SHALL BE FULLY LIABLE FOR ANY LOSS OR EXPENSE CAUSED TO SmmStone DURING YOUR USE OF SmmStone SERVICES. YOU HEREBY ACKNOWLEDGE AND AGREE THAT YOU HAVE THE OBLIGATION TO UPDATE ALL THE INFORMATION IF THERE IS ANY CHANGE.BY REGISTERING AN ACCOUNT, YOU HEREBY AUTHORIZE SmmStone TO CONDUCT INVESTIGATIONS THAT SmmStone CONSIDERS NECESSARY, EITHER DIRECTLY OR THROUGH A THIRD PARTY, TO VERIFY YOUR IDENTITY OR PROTECT YOU, OTHER USERS AND/OR SmmStone FROM FRAUD OR OTHER FINANCIAL CRIMES, AND TO TAKE NECESSARY ACTIONS BASED ON THE RESULTS OF SUCH INVESTIGATIONS. YOU ALSO ACKNOWLEDGE AND AGREE THAT YOUR PERSONAL INFORMATION MAY BE DISCLOSED TO CREDIT BUREAUS AND AGENCIES FOR FRAUD PREVENTION OR FINANCIAL CRIME PREVENTION, WHICH MAY RESPOND TO OUR INVESTIGATIONS IN FULL.

d. Account Usage Requirements

The SmmStone Account can only be used by the account registrant. SmmStone reserves the right to suspend, freeze or cancel the use of SmmStone Accounts by persons other than account registrant. If you suspect or become aware of any unauthorized use of your username and password, you should notify SmmStone immediately. SmmStone assumes no liability for any loss or damage arising from the use of SmmStone Account by you or any third party with or without your authorization.

e. Account Security

SmmStone has been committed to maintaining the security of User entrusted funds, and has implemented industry standard protection for SmmStone Services. However, the actions of individual Users may pose risks. You shall agree to treat your access credentials (such as username and password) as confidential information, and not to disclose such information to any third party. You also agree to be solely responsible for taking the necessary security measures to protect your SmmStone Account and personal information.

You should be solely responsible for keeping safe of your SmmStone Account and password, and be responsible for all placing orders and the transactions under your SmmStone Account. SmmStone assumes no liability for any loss or consequences caused by authorized or unauthorized use of your account credentials, including but not limited to information disclosure, information release, consent or submission of various rules and agreements by clicking on the website, online agreement renewal, etc.

By creating a SmmStone Account, you hereby agree that: you will notify SmmStone immediately if you are aware of any unauthorized use of your SmmStone Account and password or any other violation of security rules; you will strictly abide by all mechanisms or procedures of SmmStone regarding security, authentication, placing orders, charging, using services and other related assets; and you will take appropriate steps to logout from SmmStone at the end of each visit.

a. Suspension of SmmStone Accounts

You agree that SmmStone shall have the right to immediately suspend your SmmStone Account (and any accounts beneficially owned by related entities or affiliates), freeze or lock the funds in all such accounts, and suspend your access to SmmStone for any reason including if SmmStone suspects any such accounts to be in violation of these Terms, our Privacy Policy, or any applicable laws and regulations. You agree that SmmStone shall not be liable to you for any permanent or temporary modification of your SmmStone Account, or suspension or termination of your access to all or any portion of SmmStone Services. SmmStone shall reserve the right to keep and use the transaction data or other information related to such SmmStone Accounts. The above account controls may also be applied in the following cases:

The SmmStone Account is subject to a governmental proceeding, criminal investigation or other pending litigation;
We detect unusual activities in the SmmStone Account;
We detect unauthorized access to the SmmStone Account;
We are required to do so by a court order or command by a regulatory/government authority.

b. Cancellation of SmmStone Accounts

In case of any of the following events, SmmStone shall have the right to directly terminate these Terms by cancelling your SmmStone Account, and shall enjoy the right but not the obligation to permanently freeze (cancel) the authorizations of your SmmStone Account on SmmStone and withdraw the corresponding SmmStone Account thereof:

after SmmStone terminates services to you;
you allegedly register or register in any other person’s name as a SmmStone User again, directly or indirectly;
the information that you have provided is untruthful, inaccurate, outdated or incomplete;
when these Terms are amended, you state your unwillingness to accept the amended Terms by applying for cancellation of your SmmStone Account or by other means;
you request that SmmStone Services be terminated; and any other circumstances where SmmStone deems it should terminate SmmStone Services.

Should your SmmStone Account be terminated, the account and transactional information that meet data retention standards will be securely stored for 1 year. In addition, if a transaction is unfinished during the account termination process, SmmStone shall have the right to notify your counterparty of the situation at that time. You acknowledge that a user-initiated account exit will also be subjected to the termination protocol stated above.

If SmmStone is informed that any Digital Assets or funds held in your SmmStone Account are stolen or otherwise are not lawfully possessed by you, SmmStone may, but has no obligation to, place an administrative hold on the affected funds and your SmmStone Account. If SmmStone does lay down an administrative hold on some or all of your funds or SmmStone Account, SmmStone may continue such hold until such time as the dispute has been resolved and evidence of the resolution acceptable to SmmStone has been provided to SmmStone in a form acceptable to SmmStone. SmmStone will not involve itself in any such dispute or the resolution of the dispute. You agree that SmmStone will have no liability or responsibility for any such hold, or for your inability to withdraw Digital Assets or funds or execute orders during the period of any such hold.

c. Remaining Funds After SmmStone Account Termination

Once a SmmStone Account is closed/withdrawn, all remaining account balance (which includes charges and liabilities owed to SmmStone) will be payable immediately to SmmStone. Upon payment of all outstanding charges to SmmStone (if any), Users will have 5 business days to withdraw all Digital Assets or funds from the account.

d. Remaining Funds After SmmStone Account Termination Due to Fraud, Violation of Law, or Violation of These Terms

SmmStone maintains full custody of the Digital Assets, funds and User data/information which may be turned over to governmental authorities in the event of SmmStone Accounts’ suspension/closure arising from fraud investigations, investigations of violation of law or violation of these Terms.

e. Dormant Accounts

Notwithstanding any provision of this Section, after six months, SmmStone may provide a written notice requiring you to reactivate your SmmStone account within announced days of the notice. In the event that you fail to reply the notice request, SmmStone may in its absolute discretion and without prior notice to you:

- deem your SmmStone account as a dormant account;

- withdraw such dormant account balance (including any Digital Assets and funds contained therein) to SmmStone balance, close and delete mentioned account, so orders history and other account histories would not be trackable.

- after a dormant account is closed, it cannot be reactivated by you (i.e. you will need to register a new SmmStone account if you wish to continue to use SmmStone Services).

It is the Users' responsibility to abide by local laws in relation to the legal usage of SmmStone Services in their local jurisdiction as well as other laws and regulations applicable to Users. Users must also factor, to the extent of their local laws, all aspects of taxation, the withholding, collection, reporting and remittance to their appropriate tax authorities. ALL USERS OF SmmStone SERVICES ACKNOWLEDGE AND DECLARE THAT THEIR FUNDS COME FROM LEGITIMATE SOURCES AND DO NOT ORIGINATE FROM ILLEGAL ACTIVITIES; USERS AGREE THAT SmmStone WILL REQUIRE THEM TO PROVIDE OR OTHERWISE COLLECT THE NECESSARY INFORMATION AND MATERIALS AS PER RELEVANT LAWS OR GOVERNMENT ORDERS TO VERIFY THE LEGALITY OF THE SOURCES AND USE OF THEIR FUNDS. SmmStone maintains a stance of cooperation with law enforcement authorities globally and will not hesitate to seize, freeze, terminate users' accounts and funds which are flagged out or investigated by legal mandate.

a. Observance of politeness and mutual respect in tickets and phone calls

SmmStone believes in being ethical and showing respect to its customers. SmmStone employees are obliged to observe courtesy and respect in dealing with customers; in the event that there is a violation or poor treatment by SmmStone employees, we request that the subscribers notify the management and team of such cases in order to help SmmStone in respecting the rights of customers and being ethical.

Also, all customers are obliged to be polite and respectful even when their service has problems or disruptions for any reason. Users should act with mutual respect in writing support tickets and on phone calls, and under no circumstances should they behave out of respect or politeness.

IN CASE OF ANY DISRESPECT OR OBSCENITY ON THE PART OF THE USERS, THE USER'S ACCOUNT WILL BE BLOCKED, AND SmmStone WILL HAVE THE RIGHT TO SUSPEND ALL THE SERVICES OF THAT USER.

b. Force majeure and unforeseen events

SmmStone is not responsible for failure to fulfill its obligations during emergencies and force majeure such as natural disasters, war, riots, social chaos, explosions, strikes, government restrictions, and embargoes.

However, in the event of such cases, SmmStone will try its best to reduce the effects of these cases. The occurrence of any emergency will not cause the users to violate the terms of service. Sanctions and the impossibility of currency exchange will be emergency cases as well.

Access to SmmStone Services will require the submission of certain personally identifiable information. Please review SmmStone’s Privacy Policy for a summary of SmmStone’s guidelines regarding the collection and use of personally identifiable information.